Shipping Terms 🚚
Thank you for shopping with ZHIGANG YE ENJOY TIME. Please read our shipping policies carefully to understand how we handle deliveries.
1. Shipping Methods & Carriers
- We partner with reliable shipping carriers to deliver your orders promptly.
- Shipping methods may include USPS, FedEx, UPS, or other trusted couriers depending on your location.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment is received.
- During peak seasons or promotional periods, processing times may be slightly longer.
3. Shipping Timeframes
| Region | Estimated Delivery Time |
|---|---|
| Domestic (US) | 3-7 business days |
| International | 7-21 business days |
Note: Delivery times are estimates and may vary due to customs, weather, or other factors beyond our control.
4. Shipping Costs
- Shipping fees are calculated based on the destination, weight, and size of the order.
- Shipping costs will be displayed at checkout before payment.
5. Shipping Restrictions
- We currently ship within the United States and select international countries.
- Certain products may be restricted or unavailable for international shipping.
6. Customs & Import Duties
- For international orders, customers are responsible for any customs duties, taxes, or fees imposed by local authorities.
- We are not liable for delays caused by customs inspections.
7. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can use the tracking number to monitor your shipment’s progress.
8. Delivery Issues
- If your order is delayed or missing, please contact us at yezhigang61@gmail.com with your order number.
- We will work with the carrier to resolve any delivery problems.
9. Incorrect or Damaged Items
- If you receive an incorrect or damaged item, please contact us within 7 days of receipt with photos.
- We will arrange for a replacement or refund as appropriate.
10. Change of Shipping Address
- Please ensure your shipping address is accurate before completing your order.
- If you need to change the address after placing an order, contact us immediately at yezhigang61@gmail.com. We will do our best to accommodate your request.